Customer Success Stories
Healthcare: Ransomware Incident Contained in 47 Minutes
Challenge: A Canadian regional healthcare network with 3 hospitals and 12 clinics experienced a ransomware attack that began encrypting files across their network at 2:17 AM on a Saturday.
Solution: CyberPhore MDR analysts detected the initial ransomware beacon within 8 minutes, initiated automated isolation of 14 affected endpoints, and engaged the incident response team. By 3:04 AM, the attack was fully contained. No patient records were compromised.
Result: 47-minute total containment time. Zero patient data breached. Estimated recovery cost avoided: $2.4 million. Maintained HIPAA compliance throughout the incident.
Financial Services: PCI DSS Certification Achieved in 90 Days
Challenge: A mid-market Canadian payment processor needed to achieve PCI DSS Level 1 certification within 90 days to retain a major retail client contract worth $8 million annually.
Solution: CyberPhore deployed a dedicated compliance team to perform a gap assessment, implement required security controls, segment the cardholder data environment, and prepare documentation for the QSA audit.
Result: PCI DSS Level 1 certification achieved on day 87. Client contract retained. Ongoing compliance monitoring established to maintain certification year-round.
Manufacturing: OT/ICS Security for Critical Infrastructure
Challenge: A Canadian manufacturing company discovered their operational technology (OT) network and industrial control systems (ICS) were connected to the corporate IT network without proper segmentation, creating critical vulnerabilities in their production environment.
Solution: CyberPhore performed an OT security assessment, implemented network segmentation between IT and OT environments, deployed industrial-grade monitoring, and trained operations staff on cybersecurity best practices.
Result: Full IT/OT network segmentation completed. Real-time OT monitoring established. Zero production downtime during implementation. Insurance premium reduced by 23 percent.